- 913-832-5951
- Mon-Fri: 8:00am - 6:00pm
At Eco Clean Ellie’s, we believe great cleaning is built on trust, consistency, and clear communication. That’s why every service we provide is backed by our Happy Customer Guarantee.
If something isn’t right, we want to know — and we’ll make it right.
We promise to care for your home with professionalism, attention to detail, and respect at every visit. Cleaning is a human service, and occasionally something may be missed — what matters is how it’s handled.
If you’re not completely happy with your cleaning, simply let us know within 24 hours of your service, and our team will take care of it.
Let us know within 24 hours, and we’ll return to address any areas that didn’t meet expectations.
If after allowing us the opportunity to correct the issue you’re still dissatisfied, we’ll refund you up to the full price of your cleaning.
Your trust matters to us, and we stand behind our work.
We don’t believe in perfection — we believe in accountability.
What we do guarantee is this:
That’s the standard we hold ourselves to.
Our services are about more than appearance. We clean with intention — creating a home that feels comfortable, cared for, and easy to live in.
Our team follows clear processes and professional standards so you can feel confident welcoming us into your space.
We respect your time and your schedule. For customers on weekly or bi-weekly recurring service, we prioritize consistency and reliability so you can count on us to be there as planned.
(Guaranteed service days apply to weekly and bi-weekly recurring customers and do not apply to every-four-weeks or one-time services.)
We know you have options when it comes to professional cleaning. Our goal is to make your choice feel easy — with dependable service, honest communication, and a guarantee that puts your experience first.
That’s our Happy Customer Guarantee.
Your home deserves thoughtful care — and you deserve peace of mind.
If you have questions about our services or our guarantee, our team is always happy to help.