Who we are
This Privacy Policy applies solely to information collected by Eco Clean Ellie’s LLC (“Eco Clean Ellie’s,” “we,” “us,” or “our”) through ecocleanellies.com.
Information we collect
We collect information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Service address (if provided for quoting/scheduling)
- Details you submit in quote/booking/contact forms (service type, frequency, notes)
- Communications you send to us (email, text messages, or form submissions)
We may also automatically collect limited technical data such as:
Cookie and analytics data (see “Cookies & Analytics”)
Device/browser type
Pages visited and time on site
IP address (often collected by web servers and security tools)
How we use your information
We use your information to:
Send promotional emails/texts only when permitted and you can opt out anytime.
Provide quotes, schedule services, and deliver customer support
Communicate about your request (including appointment confirmations and updates)
Improve our website and services
SMS/Text messaging
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login paIf you provide your phone number, you may receive texts related to your quote, scheduling, and service updates.
If you opt in to marketing texts, you may receive occasional promotions. Message and data rates may apply. You can opt out at any time by replying STOP.ge, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Sharing of information
We do not sell your personal information.
We may share information only with trusted service providers that help us operate our business (for example: website hosting, analytics, CRM/booking tools, email/SMS providers, payment processors), and only as needed to provide services and run our operations.
We may also disclose information if required by law, to protect our rights, or to prevent fraud or security issues.
Cookies & analytics
Our website may use cookies and similar technologies to:
- Remember preferences
- Measure website traffic and performance
- Improve your experience
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Embedded content
Pages on this site may include embedded content (such as videos or maps). Embedded content from other websites behaves as if you visited that other site and may collect data per their policies.
How long we retain your information
We retain information as long as needed to:
- Provide services and maintain records
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
Your choices and rights
You can:
Request access, correction, or deletion of your personal information (subject to legal requirements)
Opt out of marketing emails using the unsubscribe link in the email
Opt out of SMS by replying STOP
Security
We use reasonable security measures to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard your data.
Contact us
If you have questions about this Privacy Policy or your data, contact us:
Eco Clean Ellie’s LLC
Phone: 913-832-5951
Email: elliemason@ecocleanellies.com
You can also reach us through our Contact page.
Google’s Privacy Policy: https://policies.google.com/privacy